How we handle new enquiries 

Our pre-call triage process is all about getting get you in front of the right person as quickly as possible so that we can ensure you get the best service, from the right person at the firm, on the best fee model for you (i.e. fixed fees or contingent/no win no fee or hourly rates). 

Whether you need help recovering a fee, have a restraint, worker, supplier or some other dispute or have questions about terms of business, employment law, compliance, IR35, AWR, GDPR, or frankly any other legal or compliance issue effecting your recruitment business; everything starts with pre-call triage. 

Ideally you can invest 2 minutes completing our pre-call triage questionnaire above but, if you prefer to chat or don’t have the time to complete the questionnaire (it really does take 2 minutes), then just give us a call and one of the team can help straight away – 020 3778 0605. 

Whether triage is completed online or on the phone, the next step is always the same; we will get your enquiry in front of the right person at the team who will get in touch asap (usually same day) to arrange a call or set out next steps.