Privacy Policy

The data controller is recLAW LLP and our nominated representative for the purpose of the Data Protection Act 2018 is Tallulah Cullen.

What Information Do We Collect About You?

In general terms, we seek to collect information about you so that we can:

1. administer our relationship with you, provide services and respond to enquiries;
2. enable business development including sending legal updates, publications and details of events;
3. deliver requested information to you about our services and those of our group of businesses;
4. Ensure the billing of any services and obtain payment;
5. Process and respond to any complaints;
6. Enable us to meet our legal and other regulatory obligations;
7. Audit usage of our websites;
8. Obtain usage information about your visits to our website which enables our website to remember information about you and your preferences and use of our site.  This may include information about your visit, including the full Uniform Resource Locators (URL), clicks through to and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

The information that we need for these purposes is known as your “personal data”. This includes your name, home address, email address, telephone and other contact numbers and financial information. We collect this in a number of different ways. For example, you may provide this data to us directly online or over the telephone, or when corresponding with us by letter or email.

We will seek your permission if we need to record any of your sensitive personal data on our systems.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom. It may also be processed by staff operating outside the United Kingdom who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your instructions, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

How Will We Use the Information?

We use the data collected from you for the specific purposes listed in the table below. Please note that this table also explains both the legal basis for processing your data, linked to each processing purpose and in what circumstances your data will be shared with a third-party organization.

Purpose of processing data	Legal basis for processing data	Third party organizations with whom data is shared
To administer our relationship with you, provide services and respond to enquiries.	To meet the requirements of a contract.	None.
To ensure the billing of any service and obtain payment.	To meet the requirements of a contract.	Government VAT and tax inspectors, external auditors, internal auditors.
To communicate with you about legal updates, breaking news, newsletters and event invitations which are relevant to your interests and in line with your preferences.	To seek explicit consent prior to send individuals the information and in line with preferences.	None.
To provide enquirer’s support by telephone.	To fulfil contractual obligations. This includes taking action before entering into a contract.	None.
To process and respond to complaints.	To meet a legal obligation.	None.
To monitor and record information relating to the use of our services, including our website.	To meet a legitimate interest in order to improve the services and experience and website for individuals.	Web service providers and cookie providers.
To capture photographs and videos to be used for marketing and promotional material for the firm, including our website, brochures, bids and tenders.	To seek explicit consent prior to collecting and using this information.	None.
To conduct human resource administration to include assessing suitability, eligibility and/or fitness to work.	To fulfil contractual obligations this includes taking action before entering into a contract.	Disclosure and Barring Service.

Disclosure of Your Information

We may disclose your personal information to third parties:

1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of our company, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Disclosure of Your Information Outside the United Kingdom

Information that you give in relation to your cases, including sensitive personal data, may be processed for the purposes of providing legal advice and all related work.  This may include the transfer of information outside the United Kingdom.  This may include countries which do not have a specific data protection law, but your records will continue to be handled in line with good practice followed in the United Kingdom. 

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting our Tallulah Cullen either on 02037780605, at Unit 7, Hove Business Centre Fonthill Road, Hove, BN3 6HA or by email using tallulah at reclaw dot co dot uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Right to Be Forgotten

You can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within 30 days. For further information, please contact our Tallulah Cullen either at Unit 7, Hove Business Centre Fonthill Road, Hove, BN3 6HA or by email using tallulah at reclaw dot co dot uk.

How Long Will We Retain Information For?

We will typically retain information for a period of seven years. This is due to regulatory reasons and to ensure our business records are adequate to maintain the requisite levels of insurance to protect our clients and non-clients.

Access to Information

The Data Protection Act 2018 gives you the right to access information held by you. Your right of access can be exercised in accordance with the Act. You are not required to pay a fee unless the request is ‘’manifestly unfounded or excessive’’ and in those circumstances, we may charge a reasonable fee.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted to our website and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Tallulah Cullen.